What is the difference between the client portal and the Homebuyer app?

This guide provides an overview of the distinctions between the client portal and the homebuyer app.

The Client Portal serves as a central hub for clients to effectively manage their Applications and Portfolio. It offers various features, such as the ability to accept company acknowledgements, access the Document Store and Fact Find, and utilize Calculators. In essence, the Client Portal provides a comprehensive platform for clients to handle various aspects of their relationship with the company.

On the other hand, the Homebuyer app is specifically designed for clients to conveniently monitor the progress of their case. It enables clients to access and review their Experian bank statements and credit history, as well as verify their identity through the use of Digidentity. The Homebuyer app primarily focuses on providing clients with real-time updates and information related to their specific case.