When signing in, you will be required to authenticate yourself either through a text message or a phone call. This additional security measure is in place because your platform contains highly confidential information, and it is essential to ensure the protection of both you and your clients information.
Option 1 - SMS Verification
The first option for authentication is through SMS. To verify your login, simply select the "Text Me" option. You will then receive a code via SMS, which you can enter to complete the login process.
Option 2 - Call Verification
The second option is to receive a phone call. By selecting the "Call Me" option, you will receive a phone call that will serve as confirmation of your identity. To validate the call, you will need to press the "#" key (also known as the pound key).
Please note that if you need to change your verification number, you can contact our support team at support@smartr365.com. We will be happy to assist you with this request.
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