What Client and Case types are supported through SmartrConnect?

We are currently integrated with 7 Lenders (stay tuned for number 8 on the horizon). Each comes with different functionality on what case types and client types are supported.

The image below should guide what is and isn't supported at this current time. At the bottom of this page you can find further details on what Client and Case types are supported by each Lender.

Direct DIP or FMA is where the application is submitted and result provided entirely within Smartr365 using the data from the Clients Fact Find and Mortgage Case.

PrePop DIP or FMA is where Smartr365 automatically passes the Fact Find and Mortgage Case data over to the Lenders portal where you will then review and submit the application.

PrePop from DIP FMA is where you can progress your accepted DIP through to FMA via the Lenders portal directly using already provided data from your Smartr365 Fact Find and Mortgage Case.

Halifax

Our Halifax integration currently supports a direct DIP meaning you can submit your DIP application and get a result without leaving Smartr365. Then when you are ready to progress your accepted DIP through to FMA, you can do this from within HFX Intermediaries Online as usual. A step by step guide can be found here.

The below Client and Case types are supported through SmartrConnect. If the application you are submitting falls outside the below requirements, please use HFX Intermediaries Online directly. Don’t worry if you are unsure as we have automatic validation in place before the submission to alert you should anything not meet the criteria.

Client

All PAYE Employment Types

No name changes (except for a maximum of 1 change in surname)

Mortgage Case

Residential

First Time Buyer, Home Mover, Existing Property Owner, Remortgage and Mortgage Schemes

Special schemes (Right to Buy, Shared Ownership, Shared Equity, Second Home Loan & 95% Gov Scheme)

Capital Repayment (Repayment, Interest Only, Part & Part)

Lending into retirement

The integration is only available to be used from 6am to 10pm Monday to Friday and 8am to 6pm on Saturday

Nationwide

Our Nationwide integration currently supports a direct DIP meaning you can submit your application and get a result without leaving Smartr365. Then when you are ready to progress your accepted DIP through to FMA, you can begin this process from within Smartr365 then complete within NFI Online as usual. A step by step guide can be found here.

To submit to Nationwide through SmartrConnect, the Client and Mortgage Case must meet the following criteria. Don’t worry if you are unsure as we have automatic validation in place before the submission to alert you should anything not meet the criteria.

Client

Applicant must have ‘Nationality’ or ‘Second Nationality’ as ‘United Kingdom’ or ‘Ireland’

Applicant must be the owner occupier of the property

‘Employment Type’ must be ‘Employed’ or ‘Unemployed’

‘Employment Type’ must be ‘Permanent’ when ‘Employment Basis’ is ‘Full Time’

There must be only one entry for ‘Current Employment’

Applicant must not be within 10 years of retirement

Mortgage Case

‘Buyer Type’ must be ‘Remortgage’

‘Additional Product Type’ must be blank

‘Repayment Method’ must be ‘Repayment’

‘Property Sub Type’ must not = ‘New Build’

The Mortgage term must not exceed the applicant’s retirement date

Property address must not be a BFPO post code

Barclays

Our Barclays integration currently supports both DIP and FMA PrePop meaning you can automatically push the data from your Smartr365 Fact Find and Mortgage Case over to the Barclays Intermediary portal where you can then review and submit the application. A step by step guide can be found here.

To submit to Barclays through SmartrConnect, the Client and Mortgage Case must meet the following criteria. Don’t worry if you are unsure as we have automatic validation in place before the submission to alert you should anything not meet the criteria.

All Client and Mortgage Case types are available to be prepopulated on the Barclays Intermediary portal

Accord, Aldermore, Leeds BS & TSB

These four lenders currently support DIP PrePop meaning you can automatically push the data from your Smartr365 Fact Find and Mortgage Case over to their Intermediary portal where you can then review and submit the DIP application. Then when you are ready to progress your accepted DIP through to FMA, you can do this from within their Intermediary portal as usual. A step by step guide can be found here.

All Client types are supported while the Mortgage Case types supported are residential only for both Purchase/FTB and Remortgage.

NatWest

The following features/options will be in-scope and covered by NatWest:

• Remortgage Only
• Available to UK mainland brokers only (registered to do business with NatWest)
• NatWest personal mortgage customers/products only
• Residential mortgages (not BTL)
• All repayment types (Capital & Repayment, Interest-Only and Mixed)
• All employment types (inc. employed and self-employed)
• Sole & Joint mortgages

The following product types and clients are not covered by NatWest:

Buyer Types:

• First Time Buyer
• Raised funds
• Shared ownership
• Product transfer
• Retired
• Student 
• Unemployed

Mortgages:

• Buy-to-Let

Properties:

• Unencumbered properties. Unencumbered properties are not in scope for the remortgage journey as they are typically treated as an equity release mortgage, NatWest does not currently offer 'equity release mortgages', 'lifetime mortgages' or 'home reversion' products.